Privacy Policy

Welcome to Vantage Listings LLC and our website at www.vantagelistings.com. At Vantage Listings LLC, we take the protection of your data very seriously. In the following, we explain what information we collect when you use our website and services, and how it is used.

The Basics

What law applies?

Our use of your Personal Data is subject to the California Consumer Privacy Act (“CCPA”), applicable U.S. federal data protection laws, and the EU General Data Protection Regulation (“GDPR”), and of course we process your Personal Data accordingly.

What is Personal Data?

Personal Data is any information about personal or factual circumstances that relate to a person. This may include name, date of birth, email address, postal address or telephone number, but also online identifiers such as IP addresses or device IDs.

What is processing?

“Processing” is any operation or set of operations that is performed on Personal Data, whether or not it is done automatically. The term is broad and covers virtually any handling of data.

Who is responsible for data processing?

The responsible party within the meaning of the CCPA and the GDPR is Vantage Listings LLC, 66 East Water Lane, Vineyard, Utah, 84059 (“Vantage Listings”, “we”, “us”, or “our”).

If you have any questions about this policy or our data protection practices, please contact us at support@vantagelistings.com or write to us at the above address.

What are the legal bases for processing?

According to the CCPA and the GDPR, we should have at least one of the following legal bases to process your Personal Data:

  • To fulfil contractual obligations — The purposes of the data processing are primarily based on the service we provide.
  • In connection with our legitimate interests — Examples: ensuring IT security and operations, corporate governance, further development of services, defense against third-party claims, enforcement of our own claims.
  • Based on your consent — If you have given us your consent to process Personal Data for specific purposes.
  • To comply with legal obligations — Processing required by law.

Am I obliged to provide data?

In the context of our business relationship, you are only obliged to provide Personal Data that is required for the establishment, implementation and termination of a business relationship or that we are legally obliged to collect. Without this data, we usually have to refuse to conclude a contract or can no longer fulfil an existing contract.

Data That We Collect Automatically

Log data

Each time you visit our website, our system automatically collects the following data and stores it in a log file: file name accessed, date/time, amount of data transferred, browser type/version, IP address, operating system, ISP, referring website, and pages visited. The legal basis is our legitimate interest.

Hosting

The hosting services used by us for the purpose of operating our website is Hetzner, Industriestr. 25, 91710 Gunzenhausen, Germany. Hetzner processes inventory data, contact data, content data, usage data, meta data and communication data of customers, interested parties and visitors.

Cookies

We use essential and non-essential cookies. For non-essential cookies (analytics, ads, etc.), your consent is required under the CCPA and the EU’s Privacy and Electronic Communications Directive (“PECD”). For further details, please see our Cookie Policy.

Cookie consent

Our cookie consent tool collects: your consent(s), IP address, browser info, device info, and timestamp.

Links to other websites

If you click through to third-party sites, their cookies and policies apply.

Third-Party Services and Content

We integrate third-party services for analytics, marketing, fonts, and other features. These providers require access to your IP address to deliver content. Examples (not exhaustive):

  • Analytics: Google Analytics, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland.
  • Payment Processing: Stripe, 510 Townsend Street, San Francisco, California, 94103, USA.
  • Hosting: Hetzner, Industriestr. 25, 91710 Gunzenhausen, Germany.

(Additional providers may be added in our Cookie Policy.)

Data We Collect Directly

Contact

When you contact us, we collect your name, email, IP address, phone number (if provided), and the content of your message. Legal basis: consent.

Registration

We collect: Full Name, User Name, Email, Password. Legal basis: contract fulfilment and consent.

When you use our services

We process data arising during service use (support, correspondence, invoicing, compliance). Legal basis: contract and legal obligations.

Data processor role: When using our services, you are the data controller and Vantage Listings LLC is the data processor.

Payment Data

Payments are processed exclusively by Stripe. We do not store or access your payment details.

Marketing

With your consent, we may send promotional communications. You can opt out at any time.

SMS / Text Message Communications

With your express written consent, Vantage Listings LLC sends SMS (Short Message Service) and MMS (Multimedia Messaging Service) text messages to the mobile phone number you provide. These messages are used for service-related and customer support communications only, including but not limited to: appointment confirmations and reminders, onboarding assistance, project status updates, review and Google Business Profile notifications, and general customer support follow-ups.

Phone Number and SMS Consent Data We Collect: When you opt in to receive SMS messages from us, we collect and store your mobile phone number, your consent to receive SMS messages (including the method, date, and time of consent), and any responses you send to our messages (such as STOP or HELP requests).

How We Use Your Phone Number and SMS Consent Data: We use your phone number and SMS consent data solely for the purpose of sending you the service-related text messages described above, processing your opt-out and opt-in requests, complying with applicable laws and regulations (including the Telephone Consumer Protection Act and CTIA guidelines), and maintaining records of consent as required by SMS carriers and regulatory bodies.

Third-Party Sharing of SMS Data: We share your phone number with our SMS service provider solely for the purpose of delivering text messages on our behalf. Your phone number may also be transmitted to telecommunications carriers as part of the standard SMS delivery process. We do not sell, rent, or share your phone number or SMS consent data with third parties for their marketing or promotional purposes. Your SMS consent and phone number data will not be shared with or sold to third parties or affiliates for marketing or promotional purposes.

Opting In: You may opt in to receive SMS messages from Vantage Listings by completing our onboarding form or by providing your phone number and express written consent through our website or customer portal. Consent to receive SMS messages is not a condition of purchasing any goods or services from us.

Opting Out: You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. Upon receiving your STOP request, we will confirm your removal and you will no longer receive SMS messages from us. You may also opt out by contacting us at support@vantagelistings.com.

Help: If you experience any issues with our SMS messages or need assistance, reply HELP to any message or contact us at support@vantagelistings.com or +1 (435) 222-7603.

Message Frequency and Rates: Message frequency varies based on your service activity. Standard message and data rates may apply depending on your mobile carrier plan.

Economic analysis and research

We may analyse anonymized or pseudonymized data for business improvement.

Social Media

We maintain business accounts on major platforms (Facebook, Instagram, LinkedIn, etc.). If you interact with us there, we and the platform may be joint controllers.

General Principles

Who receives my information?

Within Vantage Listings LLC, only employees who need access for contractual/legal purposes. We may also use third-party processors (IT services, telecom, marketing) with appropriate safeguards.

How long will my data be stored?

We retain data as long as necessary for our business relationship or as legally required (generally 2–6 years). SMS consent records and related phone number data are retained for the duration of your consent and for a reasonable period thereafter to comply with legal and regulatory requirements.

How do we secure your data?

We use SSL/TLS encryption, limited access, and technical/organizational safeguards. Absolute security cannot be guaranteed. If a breach occurs, we will notify affected individuals promptly.

Is data transferred internationally?

Yes, but only with appropriate safeguards and contractual protections.

Special category data

We do not process special category data unless necessary and with explicit consent.

Minors

We do not knowingly collect data from minors under 18.

Automated Decision Making

We do not use automated decision-making.

Do Not Sell

We do not sell your personal information. This includes your phone number, SMS consent data, and any information collected through our SMS communications.

Your Rights

Under the CCPA and GDPR, you have the rights to:

  • Access information we hold about you.
  • Rectify inaccuracies.
  • Delete your data.
  • Port your data.
  • Object to processing.
  • Withdraw consent.
  • Lodge a complaint.

Contact us at support@vantagelistings.com to exercise your rights.

Changes

This Privacy Policy was last updated on February 20, 2026, and is the current and valid version. From time to time, updates may be made to reflect changes in law or practice.